Return & Exchange Policy
We're confident you'll love our deliciously zesty nuts, but we also understand that things happen. So, we've kept our return policy simple and straightforward.
Hassle-Free Returns: Received a damaged tin, a wrong flavor, or something just isn't right? No worries! Let us know within 7 days of delivery, and we'll make it right.
Here's the Deal: Unopened Tins Only: To keep things fresh and safe, we can only accept returns of unopened tins with their seals intact. Think of it like a treasure chest – once opened, the magic's gone!
Snap a Pic: If your tin arrived looking a bit worse for wear, send us a quick photo. It helps speed things up!
Contact Us: Reach out to our friendly customer service team at nutsaboutflavor@gmail.com and they'll guide you through the process.
Replacements or Refunds: You choose! We're happy to send a replacement within 7 days or issue a full refund to your original payment method.
Return Shipping on Us: If the mistake was on our end, we'll cover the return shipping costs. You deserve a smooth ride!
A Few Exceptions:
1. Opened Tins: For hygiene reasons, we can't accept returns of opened or tampered-with tins.
2. Sale Items: Items purchased on sale or as part of a special promotion are final sale.
Quick Refunds: Once your return is approved, we'll credit your refund within 7-10 business days. You can expect to see it back in your account shortly after.
Driving Satisfaction: At NutsAboutFlavor, your satisfaction is our priority. We want you to enjoy every crunchy, zesty bite, worry-free. So, go ahead and treat yourself – we've got you covered!